Issues with .art file

You may experience one or more of the following issues when working with .art files:

• You cannot save or open the .art file.
• When you try to paste an .art file from a Web site, the image does not appear in the document.
• When you insert an .art file into a document, the quality of the image is poor. 

These issues may occur if the .art file is compressed. An .art file may be compressed if the following conditions are true: 

• You used America Online (AOL) to download the .art file. 
• The AOL software is configured to compress graphics. 

To resolve these issues, use one of the following methods. 

Method 1:  Save the image in a different format

1. Right-click the image in Internet Explorer, and click Save Picture as. 
2. In the Save as type box, select either • JPEG or Bitmap
3. Give the file a name and save it.
4. Use a graphics program to save the image in a different format. 

Method 2: Install the AOL Image Support Update 

If you are an AOL user who uses a Microsoft Windows 2000-based computer, install the AOL Image Support Update. 

You can get this as at the following link: http://www.microsoft.com/windows2000/downloads/recommended/aolfix
 

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